Privacy Notice

Rosetta Privacy Policy

Rosetta, is a real-time language translation service. This privacy policy will explain how Rosetta uses the personal data we collect from you when you use Rosetta’s services.

What data do we collect?

Rosetta collects statistics about the messages that are translated. This includes:

• Guild/Server ID

• Channel ID

• language(s) translated

• The length of the message

Rosetta collects information, for customers that use paid-tier services:

• Discord ID and nickname

• email address used during payment processing

• What tier of service was purchased

How do we collect your data?

You directly provide Rosetta with the data we collect. We collect data and process data when you:

• Add Rosetta to your server

• enable/disable translations

• Send message(s) to Rosetta for translation(s) to be performed

• upgrade Rosetta to a non-Free tier

How will we use your data?

Rosetta collects your data so that we can:

• Process the translation(s) you request

• Provide a way to display your configuration(s) you’ve setup

• Perform any bug maintenance based on bugs that emerge through normal use of the service

• Learn about the features of Rosetta that are most useful to you

• Manage tier-level limits based on characters translated

How do we store your data?

Rosetta stores your data in a secure database that is encrypted, and the security keys for our databases are stored separately from the systems that house the databases.

Separate databases, which do not have common credentials, are used to compartmentalize our users’ data, which would include isolation of payment information from the translation or Guild/Server data.

Marketing

We do not provide any of your data to a 3rd party source.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Rosetta for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Rosetta correct any information you believe is inaccurate. You also have the right to request Rosetta to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Rosetta erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Rosetta restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Rosetta processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Rosetta transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the Rosetta Support Server and submit a ticket with your desired request(s).

Changes to our privacy policy

Rosetta keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 11 November 2021.

How to contact us

If you have any questions about Rosetta’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Or write to us at: Rosetta Support Server, and submit a ticket with your request.